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Finings Rd, Lane End, High Wycombe HP14 3ES, UK – 01494 881209
Having read many of the reviews of The Lane End Surgery, I am APPALLED at the lack of knowledge and and ignorance of these contributors. The Lane End Surgery, having been taken over by Marlow, is no longer an item on it’s own. Recently even the telephone system was taken away and ALL calls go to Marlow!! This will help, as a “new sophisticated system” has been installed. RUBBISH! The net result is, NO contact with Lane End, only in person, and a 10 minute plus wait for a call to be answered in Marlow! THIS IS NOT THE FAULT OF THE LANE END SURGERY. If you have any complaints DO NOT ADRESS them to LANE END. The staff there are working, SO HARD, to maintain an acceptable level of service under VERY DIFFICULT CIRCUMSTANCES. IF YOU WANT TO MAKE ANY COMMENTS or COMPLAINTS, PLEASE address them to MARLOW and NOT Lane End. Jil Runge
The doctor was very good at helping me, however, my appointment was at 4:30 and wasn't seen until 4:50. But the tv told us that the appointments are on time and the minimum waiting time was 15 minutes. Absolutely terrible!